About

We are FRR


First Rehabilitation Resources, Inc. (FRR) is a Mid-Atlantic based Medical and Vocational Case Management Company; our Corporate office is located in Laurel, Maryland. We have been delivering quality, cost-effective case management and excellent customer service to our Clients since 1990.

We believe in staying in tune with industry changes and demands, while maintaining product excellence. Focusing on providing solutions to our Customer's territory needs and most challenging of case assignments, we have experienced controlled growth throughout the Mid-Atlantic Region, while also adding an array of Specialty Services. Such Specialty Services as Long-Term Medical Care Projections/Life Care Planning, Telephonic and Triage Medical Case Management, Pain Management, Ergonomic Assessments, Job Seeking Skills Training, and Trauma Response, performed by experienced and credentialed Case Managers, have validated our place as industry experts.

For over 27 years, FRR has maintained both single and consistent leadership, and its founding philosophies of results-driven case management, strong communication and superior customer service. Our commitment is to achieve results through building a true, seamless partnership with our Customers. Our promise is to fulfill performance outcomes and beyond …


The Carefully Selected Team


Executive Team

Janet Dayhoff, MS, CRC, CDMS, CCM
is the President and Founder of FRR. Janet has a Master's Degree in Rehabilitation Counseling from Virginia Commonwealth University in Richmond, Virginia; a Bachelor of Science Degree from Loyola College in Baltimore, Maryland; and three national certifications. Prior to starting FRR, Janet worked for an international case management company, as well as extensively for The Virginia Department of Corrections. She is actively involved in all aspects of the Company to include case management and administration, and is recognized as a Vocational Expert in the industry. She has successfully maintained her founding philosophy through to today of being “committed to your needs … committed to quality … committed to solutions … committed to professionalism … committed to excellence … committed to client service!”

L. Samantha Kieley, MA, CRC, CDMS, CCM
is the Vice-President of Operations and the Director of Vocational Case Management of FRR. Sam has over 20 years of experience with The Company, to include case management and supervision. She has a Master of Arts Degree in Rehabilitation Counseling, as well as a Bachelor of Arts Degree, both from The University of Maryland/College Park; and national certifications as a Rehabilitation Counselor, Case Manager and Disability Management Specialist. Sam is recognized as a Vocational Expert having provided extensive testimony in such cases, and is intimately familiar with State Workers' Compensation, and Federal Long-shore requirements, as well as Short and Long Term Disability.


Dora Morris
is the Vice President of Sales & Marketing for FRR. Dora has been in the insurance industry for 17 years, on both National and Regional levels. She was a Director of Sales at NovaCare Rehabilitation for five years and then worked at Modern Medical, also for five years as a National and Regional Account Manager, implementing new accounts and maintaining existing accounts. She earned a Bachelor of Science Degree in Social Work from George Mason University in Fairfax, Virginia. Dora is responsible for oversight of the Sales & Marketing Team to ensure company growth and superior customer service.


Management Team


Quality

Kelley Brown BSN, RN, CCM, RN-WCCM
is the Chairperson for FRR's Quality Management Committee. Kelley earned her Bachelor of Science Degree in Nursing from Northeastern University in Boston. Her experience in workers' compensation includes complete management of a TCM Program for a large Maryland municipality. Her specialties include early intervention case management of catastrophic cases and coordination of IMEs. Kelley has experience with a multitude of varying Referral Sources, accomodating their specific guidelines and requirements. She is able to view the big picture and establish rapport with all parties, with a calm nature and unsurpassed focus.


Medical

Sandy John BSN, RN, CCM, RN-WCCM
is the Senior Medical Supervisor/ Senior Clinical Staff Member for FRR. Sandy earned her Bachelor of Science Degree in Nursing from the University of Maryland at Baltimore, School of Nursing and holds a national certification for Case Management. Her experience in Workers' Compensation includes Telephonic and Field Case Management, as well as supervision, in a variety of settings. Her specialties include early intervention case management, catastrophic case management, and coordination of Independent Medical Examinations, as well as, management of workers' compensation injuries in the transportation industry. Sandy has experience with working with a large variety of referral sources and focuses on return to work and accommodating the referral source's specific guidelines and requirements.

Vocational


Please refer to L. Samantha Kieley's information under Executive Team.


Support

Laura Marinelli
is the Administrative Coordinator for FRR. She has been with The Company since January 2005 and in a management role since 2007. Laura has over 10 years of management experience in Customer Service, Distribution and Retail. She has a BA from the University of Delaware.





Business Development

Always striving to exceed customers' expectations through prompt communication, consistent organization and excellent services.



Please refer to Dora Morris' information under Executive Team.